Noah Gallagher

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Academic Degree
Degree Level
Location
Age
Languages Dutch, German
Experience level

Experience:

Telecommunications Director 05/2008-Current

MBR Partner-Belgium:
  • Manage a team of engineers that provides support for TWC administrative across the company footprint and around the world.
  • Responsible for the installation success of telecommunication projects.
  • Develop processes and procedures for call flow changes (VDN and vectors) in order to keep the integrity of the systems as a standard across the company.
  • Set Standars for call monitoring,WFM and CMS for Time Warner Cable across the company.

Telecommunications Manager 01/2004-05/2008

The Oplayer-Belgium:
  • Installation, Implementation and maintenance to support VoIP network.
  • Worked with the network team to use Avaya best practices of VLAN’s.
  • Planned and designed the move of the NOC to a new location, moving all telecommunication servers without dropping or giving a busy signal to any customers
Category:

$114,273

An experienced technical professional with successful record of accomplishments. He’s a hands on leader with expert knowledge in contact center technology along with an effective leader.

Academic Degree
Degree Level
Location
Age
Languages Dutch, German
Experience level

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